RMA Submission

Steps to be taken
1. Check if your user data is all right.
2 Submit form
3. You will receive a confirmation by e-mail with the RMA number
4. Use RMA number as shipping reference

In case of water damage or a surge we advise against offering the equipment for repair, because of the decreased reliability of the product.
RETURN AND REPAIR INSTRUCTIONS
With the Return Service form and the Repair Service Form you can take advantage of our Internet Return and Repair Service, speeding up repair time and the administrative process. Agreement
Please carefully read the return and repair service conditions. By clicking on "I agree", the customer confirms to having read and understood the conditions stipulated in this agreement and agrees to be bound by these conditions. For questions regarding repairs, please contact TKH security Solutions USA.
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Please agree with the Repair Service Conditions to proceed.

 
Company Name(*)
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First Name(*)
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Last Name(*)
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Address 1(*)
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Address 2
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City(*)
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State
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Zip/postalcode(*)
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Country(*)
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Phone Number(*)
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Email Address(*)
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Return Shipping Address

Repair or Credit?(*)
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Attention To
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Company
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Address 1
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Address 2
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City
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State
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Zip/postalcode
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Country
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Phone Number
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Shipping Method
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Note - any method other than Ground may incur additional charges.

Product Information
Item 1
Your Purchase Order
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PO is for credit returns only.

Part Number(*)
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Serial Number(*)
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Serial Number Location
Reason For Repair/Return(*)
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All submissions are final. If you need to update any information on your form, please email your form and the changes that need to be made to rma.us@tkhsecurity.com.

Submit your RMA

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